We absolutely recommend booking your tour in advance. This ensures your place is confirmed as we tend to book out and would hate for you to miss out! We have live online availability and you can see our full list of Mooloolaba tours here.

We don’t head out in pouring rain, your comfort and safety is our first priority. If there is moderate, widespread rain we will cancel the tour. If there is only a few scattered, light showers the tour will most likely go ahead. If the tour is cancelled, you will be contacted on the contact number or email address you provided when you made your booking. We always try to give as much notice as possible. The same applies if it is too windy or the swell is too big.

If you’re travelling onboard Adventure Rafting, you can store your valuables in our office. If you’re travelling onboard Coastal Express, we have a cabin onboard the boat where belongings can be safely stowed. As space is limited please only bring essential items with you.

We are blessed with beautiful Sunshine Coast sunshine for most of the year, however, we generally suggest you rug up onboard from June to August, it can get cold out on the water. Sunglasses and sunscreen are highly recommended on every trip no matter what the weather forecast. We recommend pants or shorts. Flat, closed-in shoes are recommended. A well secured hat can be worn, but please note, we only go back for hats if there is a head in them.

This all depends on the sea conditions and how adventurous you want to be. Our friendly skippers cater each trip to the passengers onboard, however, sometimes they can’t help it.

We do our best to stay paperless, so there is no need to print your ticket or participation waiver. Simply fill your waiver in online and present your online ticket to the team upon arrival. We recommend everyone brings a hat, sunglasses and wears sunscreen. Additionally, we recommend wearing enclosed shoes and warm clothing on our Whale Watching tours during winter.

Our tours are not suitable for pregnant passengers. Sorry.

The minimum age requirement for our tours is 5 years old.

Age is just a number, but if you have a serious injury or medical condition (see question below) our tours are probably not for you. All guests are required to have a reasonable level of movement and agility.

Depending on the nature of the injury, disability or medical condition. To participate you must be able to get in and out of the boat and you must also be able to absorb any impact that may be endured over waves. The tour is not recommended for people with back and/or spinal injuries. If any doubt, speak to the Adventure Rafting team directly. Any pre-existing injuries or health conditions must be declared prior to travel. 

Should a tour be cancelled due to weather, low passenger numbers or other unforeseen circumstances, an open-dated ticket (redeemable for 12 months) will be offered or a full refund rewarded.

Adventure Rafting customers who give more than 48 hours’ notice of cancellation will receive an open-dated ticket (redeemable for 12 months) or a full refund rewarded.

Customers who cancel within 48 hours from time of departure or fail to attend will not be entitled to a refund.

All cancellations must be made in writing via email.

The Wharf Mooloolaba, where Adventure Rafting departs offers free 4-hour parking. Please allow yourself plenty of time to find a car park, parking is limited and can get very busy!

Our departure location is The Wharf Mooloolaba, 123 Parkyn Parade, Mooloolaba, QLD, 4575. Adventure Rafting departs from the jetty on the river side of the Wharf complex behind the Rice Boi restaurant. You can enter The Wharf complex at the main entrance (between Flo’s Crêperie and Fudgees Lolly Shop), or through the alleyway (where Kenilworth Bakery & Local Social Café are located) and walk straight through the courtyard towards to river you will arrive at the jetty. There is also a directory located at the main entrance at The Wharf complex.

All passengers must sign our safety waiver prior to boarding. You can access the Adventure Rafting waiver by clicking here. There is no need to print your waiver, it is an online form that will be automatically submitted upon completion.

Our vessel takes a maximum of 20 guests.

Our vessel is a 12m RIB. Built to the same design as offshore rescue vessels, with powerful 250hp engines, rigid hull design and high back seats the boat provides safety, speed and comfort.